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The Credit Report You’ve Probably Never Heard Of

I’ve already told you how you can get a free copy of your credit file every 12 months from each of the “Big Three” credit-reporting agencies. But did you know that there’s a fourth credit bureau of considerable influence in this country?

The company is called Innovis, and if you’re wise, you’ll definitely want to also contact Innovis and find out what information this company is reporting about you.

As recently as 2003, Innovis denied that it was actually in the credit reporting business. There are numerous published reports in which the company flat-out denied that the information it gathers or sells about consumers could be used by creditors for the purpose of extending credit. The company’s tight-lipped policies caused NBC to warn consumers that “Innovis is a secret credit bureau that sells your credit information to companies that compile mailing lists for unsolicited mail, including charge cards.”

Shortly thereafter, consumer advocates – like the Public Interest Research Group (PIRG) – started insisting that Innovis was in fact a credit bureau and should have to abide by the same rules as other credit agencies. After some outside pressure and scrutiny, Innovis now acknowledges that it is, indeed a credit reporting agency.

According to published reports, Innovis primarily collects negative information about consumers: things like late payments, judgments, bankruptcies, collection accounts, repossessions, and so forth. That information is then sold to banks and other financial institutions. Remember in Day 1 when I advised you to stop the flood of credit offers coming to your home? Well, if you do get credit offers, you certainly want them to be the best ones available, like low interest rate balance transfers, for instance.

But when companies buy data from Innovis, reportedly what they are screening for is people with “bad” credit – or at least people who used to have bad credit. This can have two effects on you. First, it would screen you out of the lists of top-tier consumers who are getting low-interest credit offers. Second, it makes you fair game for a host of credit offers you probably don’t want to get. Think about it for a minute: If a bank or credit card company is actively targeting consumers with poor credit histories, what kind of credit offers do you think they’ll be making? More than likely, they’ll be throwing out high interest-rate offers – above the 20% level – or solicitations for “secured” credit cards. Again if you’re already considered a “sub-prime” borrower, you don’t want to get these offers. So make sure you write Innovis and find out what information the company has about you.

Unlike the other credit bureaus, which let you get your credit report online or talk to representatives over the telephone, Innovis doesn’t make it easy to establish contact. The only way you can obtain your Innovis credit report is by writing them at this address:

Innovis Consumer Assistance
P.O. Box 1358
Columbus, OH 43216-1358

The company’s toll-free number is 1-800-540-2505. But when you call, it’s just a recorded information line telling you to put your request in writing. To get your Innovis credit report, send them a letter asking for your credit file. Be sure to include your name, current address, and Social Security number. Innovis also requires your previous address for the last two years if you haven’t been at your current residence for two years, your date of birth, a copy of your driver’s license or a utility bill to verify your address, your telephone number, your current employer, and your signature. Innovis credit reports cost $3 to $10, depending on where you live. But those living in eight states get a free credit report from Innovis, just as they can from the “Big Three” credit bureaus.

If You Live In: Your 1st Report Is: Your 2nd Report Is:
Colorado Free $8.00
Georgia Free Free
Maine Free $5.00
Maryland Free $5.00
Massachusetts Free $8.00
New Jersey Free $8.00
Vermont Free $7.50

The rest of you must pay for a credit report from Innovis. Here is a breakdown of what you can expect to pay for that Innovis credit report, based on where you live:

California $8.00
Connecticut $5.00
Minnesota residents $3.00
Montana residents $8.50
All other states $10.00

When you get your credit reports, if you see any bills or accounts that you left off the list of debts you created in Day 3, go ahead and add those debts to your list now. And just remember: the single-best thing you can do from this day forward to boost your credit standing is to pay your bills on time.

Next – Day 5:  Call Your Creditors and  Negotiate

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How and When to Turn to the Credit Bureaus for Help

Instead of trying to get your VantageScore from the “Big Three” credit bureaus, let the credit reporting agencies help you where they’re strongest. If you have blemishes on your credit record, you may want to submit a letter to the three main credit bureaus – Experian, Equifax and Trans Union – that succinctly explains why certain derogatory information may appear on your credit report. “It’s a beautiful way to show your side of the story, right up front, proactively,” says Simons, the certified financial planner.

“Give a quick, non bleeding heart explanation about what has happened, why it happened and why it won’t happen again,” he recommends. “This makes you a better-looking prospective borrower.”

Finally, you should take some time to read up on and learn about a handful of other important rights under the Fair Credit Reporting Act (FCRA). You’ll find more details about the FCRA in Day 8 of Zero Debt. But briefly, among these rights granted to consumers are the following:

  • You can dispute inaccurate information contained in your file.

    Once you tell a consumer-reporting agency that something in your file is wrong, that agency must investigate the item in dispute, typically within 30 days. Ultimately, the credit agency must give you a written report summarizing the investigation. It must also provide you with an updated copy of your credit report if its investigation changes your report.
  • Erroneous information must be corrected or deleted.But if something is correct, that data doesn’t have to be removed unless it’s outdated or can’t be verified.
  • Only businesses with legitimate purposes can view your credit report – and then only with your permission. For instance, in considering your application, a creditor, employer, landlord, insurer, or other such legitimate businesses can obtain information about you from a consumer-reporting agency.

Next – Day 4:  Order Your FICO® Score (Part 6)

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What You Must Know About the New VantageScore

In March 2006, the “Big Three” credit reporting companies caused quite a stir when they announced that they had jointly developed a new credit score, called VantageScore. According to Equifax, Experian and TransUnion, this new score would be more “accurate” than existing credit scores, and would also provide far less variance in credit scores among the credit bureaus. For instance, one big complaint from consumers over the years is that they might get one credit score from Equifax – say it’s 680, then another score of 710 from Experian, and a 740 score from TransUnion. With the VantageScore, consumers would supposedly benefit by getting scores that are much more similar because the three credit bureaus would all use the exact same methodology to calculate credit scores. Additionally, the “Big Three” came up with a new numerical and grading system to classify a person’s credit, with credit scores ranging from 501 to 990 points. The breakdown for VantageScores looks like this:

Vantage Score Grade Risk Category
901 to  990 A Super Prime
801 to 900 B Prime Plus
701 to 800 C Prime
601 to 700 D Non-Prime
501 to 600 F High Risk

Collaborating in this fashion to come up with the VantageScore raised many eyebrows. Some critics and consumer groups openly questioned whether these credit agencies were guilty of antitrust violations. Even though the credit bureaus each sold and marketed VantageScores on their own, consumer advocates didn’t like the fact that these business competitors had secretly teamed up to come up with a product together.

The U.S. Justice Department launched an informal inquiry into the matter; that inquiry into VantageScore was closed in February 2007, with no action being taken against the credit bureaus. But as of this writing, other legal wrangling is ongoing. Fair Isaac, the developer of the rival FICO credit score, filed a federal anti-trust suit against the three credit bureaus and VantageScore Solutions LLC in October 2006, alleging unfair and anti-competitive practices. In 2008, Fair Isaac dismissed Equifax as a defendant in the lawsuit, but the case is still pending.

As a consumer, the main thing you need to consider is whether or not you should be concerned with this new VantageScore. The answer, in a nutshell, is a resounding NO.

John Ulzheimer, a 15-year veteran of the credit industry and recognized credit expert, puts it bluntly: “It is a waste of money for consumers to buy their VantageScores. Just like it’s a waste of money for consumers to buy ANY score other than their FICO scores,” says Ulzheimer, who is President of Credit.com Educational Services.

But if you listen to the credit bureaus, they suggest something entirely different. The following information was taken directly from the Equifax’s website: “VantageScore’s across-the-board consistency reduces the need for creditors to manually review applications or impose their own personal methods when determining your credit worthiness. As VantageScore becomes the industry standard, all players in the credit lending market — from consumers to investors — will benefit from increased efficiency and effectiveness.”

Well, if VantageScore is going to become the “industry standard,” they’ve got a very, very long way to go. Nearly three years after the launch of the VantageScore and this new product has barely made a dent in the popularity of FICO scores.

Pat Earnhardt, a senior loan officer and mortgage consultant for 1st Medallion Mortgage in Raleigh, North Carolina, says: “I don’t know what time line for acceptance Experian, Trans Union and Equifax had in mind when they introduced VantageScore, but when it comes to mortgages I think VantageScore has not had the impact that the three credit reporting agencies had hoped.”

“Any effect consumers have seen in my industry has been minor, if any,” she adds.  According to Earnhardt, Ulzheimer and other experts, here’s why VantageScores face an uphill battle in the world of credit scoring.

FICO scores have been around for decades. Thousands of creditors and lenders have poured tons of money into building their own software loan approval programs and guidelines based around the FICO credit scoring model. So for these lenders to, all of a sudden, throw out a system they’ve been using for years is going to be an incredibly hard sell on the part of the credit bureaus. It’s not enough for the VantageScore product to match, or even exceed the FICO credit score, in terms of predictive accuracy. Lending experts say the “Big Three” would have to demonstrate clearly how banks would get a great return on their investment, avoid confusing their own employees, and dramatically improve their loan portfolios with customers by going with the new VantageScore. Otherwise, it’s far too disruptive and potentially costly for banks to just throw out a system they’ve relied upon for decades. Some bankers are of the opinion: “If it ain’t broke, why fix it?”

According to Ulzheimer, who formerly worked for both Equifax and Fair Isaac, what makes a score “good” is its ability to predict future “bad” payers. As a result, “there hasn’t been any significant movement in the lending industry to switch from FICO to VantageScore,” he says.

“I’ve spoken with sales reps from all three of the credit bureaus and they are having a hard time selling it (VantageScore) because after you strip away all of the marketing spin it’s just another model,” Ulzheimer contends. “I’ve also spoken with key people at major lenders and they’ve all basically said the same thing: ‘We can’t see why this is better than the credit scoring tools we use now.’”

Moreover, while the VantageScore is supposed to be easier to understand, since it’s based on letter grades that everyone can comprehend, Earnhardt points out that the underlying criteria used to produce a FICO score and a VantageScore aren’t really that different. In fact, on both their own websites and their joint website, www.vantagescore.com, the credit bureaus state clearly that they use the same criteria that the folks at Fair Isaac use to computer your FICO score – factors like your payment history, the amount of credit you’ve utilized, the length of time you’ve had credit, and so forth.

Given this reality, I also asked Earnhardt if she would recommend that people get a FICO score, a VantageScore, or both. Her reply was unequivocal: “Right now, as a lender and as a consumer, I would ask for a FICO based report,” she said.

“I don’t pull a credit report asking for a VantageScore, and I don’t know a mortgage loan officer that does. I only look at FICO scores,” Earnhardt added. “I am a mortgage banker and a mortgage broker with access to major lenders across the country …. Every funding lender we use still uses FICO in their approval guidelines.”

Unless the situation changes, and lenders start seriously using VantageScores, here’s my suggestion: don’t waste your time and money on these credit scores. Besides, the new VantageScore does absolutely nothing to address the biggest problem with credit files from these credit reporting agencies – namely, that they can each contain different underlying data about you. That’s what causes most discrepancies in your credit scores. Think about it. If TransUnion has you paying a bill 30 days late, but that same account is shown as paid on time with Equifax and Experian, then obviously your TransUnion score will be lower than those you receive from Equifax and Experian.

Next – Day 4:  Order Your FICO® Score (Part 5)

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